Shipping policy

At Demifine®, we partner with trusted courier services to ensure your orders reach you safely and efficiently.

Dispatch Timelines:

• Demifine®: Dispatched within 1–2 working days.

• Gold Jewelry & Lab-Grown Diamonds (LGD): Dispatched within 15–20 working days.

Delivery Timelines:

• Delivery estimates are shown on the product pages & checkout. These estimates depend on your specific pincode and the items you've chosen.

Shipping Charges:

• Prepaid Orders: Free shipping across India.

• Cash on Delivery (COD): ₹75 COD charge is applicable.
  (COD not available for LGD & Fine Gold items.)

International Shipping:

• We ship select products internationally. Delivery may take up to 18–20 working days based on destination and customs clearance.

• Shipping charges will be calculated at checkout.

Order Tracking:

• Once shipped, you’ll receive a tracking link via SMS, WhatsApp, and Email.

• For any queries, contact us at https://support.palmonas.com/.

Delays & Exceptions:

• Occasional delays may occur due to weather, local restrictions, or courier-related issues.

• If your address becomes unserviceable, our team will contact you with alternatives or a refund.